• Online Bill Presentment - enables invoices to be delivered electronically -giving the customer access to their invoices, EOBs, policies, declarations and any other pertinent inforamtion  wherever they are and allowing print and mail costs to be eliminated.
  • IVR and Online Bill Payment - enables your customers to have a self-service system with full functionality to make payments from multiple payment accounts enhancing their level of convenience and satisfaction and accelerating your cash receipt and risk of disconnect. 
  • Mobile Bill Payment - the most advanced and cutting edge option that is being adopted within the Gen Y sector today. This feature further enhances the convenience factor and allows for 'on the go' payments for all customers with hectic lifestyles or for heavy travelers. Notification reminders are sent via text message, and with just a couple of replies the payment is made. As with all of FirsTech payment solutions, Real Time Payment Posting enables you to monitor your payments throughout the course of any given business day.
  • Lockbox - provides the ultimate in check remittance security for the utility and the customer with Check 21 imaging and storage. The expedient processing of traditional paper payments includes next day deposit and a robust posting file, streamlining the account reconciliation process.
  • Electronic Payment Consolidation - enables consolidation of disparate methods of accepting payments, including in-house and third party collection agencies.  Payment streams from multiple sources are consolidated into a single deposit and single remittance file providing one interface into your AR system as well as a single source for visibility into all payment activity.

Our insurance clients experience reduced DSO and elimination of cumbersome manually intensive paper policies and statements - leading to immense process efficiencies as well as enhanced customer satisfaction and loyalty. FirsTech offers our clients the confidence that we are following the strictest "Best Practices" in the industry.

For over 27 years FirsTech has focused on being a premiere provider in the payments processing industry. Demonstrating the longevity of business success, that aligns with the legacy of industry experience and customer focus prominent among many of our insurance clients.

FirsTech offers our clients the confidence that the best practices in the Insurance industry are going to be adhered to in deploying the platform and that any pitfalls that exist will be highlighted and mitigated.