Customer Service Payments
Automated Phone Payments
Online Bill Pay
Payment Concentrator Processing
Custom Development Solutions
Privacy & Compliance Policy
FirsTech Expands Coverage
cust ser payments
On-line Bill Pay
Complimentary Solutions vs. 1
Complementary Solution - Payment
Complementary Solution - Payment Concentrator
Solutions for All Industries
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FirsTech Expands Services
What Our Customers Are Saying:
"FirsTech is committed to providing excellent customer service through its broad network of walk-in payment locations and has built the right agent network to meet our customer’s need."
"FirsTech provided an excellent solution that allows our customers to pay their bills closer to home and with extended hours."
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Spotlight on FirsTech Activity
FirsTech, Inc. Introduces Custom Solutions
- Apr 24 2017
FirsTech, Inc. Introduces Custom Solutions - Leading payments provider offers expanded services
FirsTech, Inc. Releases Integrated LoanPay for Financial Institutions
- Apr 05 2017
FirsTech releases a new all-in-one repayment solution for financial institutions.
FirsTech Exceeds All Industries with Net Promoter Score®
- Oct 19 2016
Payment solutions provider is recognized for superior customer service with a "best-in-class" Net Promoter Score® of 90.9 for its annual 2016 survey.
FirsTech to Grow Forward with Renovation
- Feb 03 2016
FirsTech announces renovation plans, including remodeling the interior and exterior of the buildings at 253 to 265 S. Park St., in Decatur. Construction will start this spring and will be done in stages to minimize disruptions to customers and traffic.
FirsTech Successfully Completes SSAE 16 Type 2 Examination
- Nov 12 2015
FirsTech, Inc. is pleased to announce successful completion with zero exceptions of the Type 2 examination under Statement on Standards for Attestation Engagements No. 16 (SSAE 16).
FirsTech Registers with Visa® and MasterCard® as Third Party Servicer/Provider
- Nov 03 2015
FirsTech, Inc. is pleased to announce its registration with Visa® and MasterCard® as a Third Party Servicer/Provider. To ensure compliance with the card associations, registered companies must complete due diligence, such as: review of a company’s business models, financial conditions, background and Payment Card Industry Data Security Standard (PCI DSS) compliance.
FirsTech Employee Achieves CISSP Certification
- Oct 19 2015
Kevin Dickey, Vice President of Network Operations, achieves Certified Information Systems Security Professional (CISSP) Certification to protect against threats and demonstrate expertise to design, build and maintain a secure business environment.
Denise Lindsay Joins FirsTech as Business Development Manager
- Jul 30 2015
With more than two decades in the financial industry, Lindsay has a wealth of experience.
FirsTech, Inc. Featured in Herald & Review
- Jan 06 2015
Article highlights how FirsTech adapts to changes in technology to provide superior products and services in payment processing.
Coleman Receives Bank Secrecy Act Certification
- Nov 06 2014
Coleman Receives Bank Secrecy Act Certification
FirsTech, Inc. Celebrates 30 Years of Superior Payment Processing Solutions
- Oct 08 2014
FirsTech, Inc. is celebrating 30 years of superior payment processing solutions. Since 1984, FirsTech has served the growing payment processing needs of businesses across the country.
Vijay Krishnan Promoted to Senior Vice President of FirsTech, Inc.
- Aug 21 2014
With nearly 20 years of experience, Vijay Krishnan has extensive payment processing expertise.
FirsTech, Inc. Names Lashmar Executive Vice President
- Aug 08 2014
Melody Lashmar brings a diverse perspective to the payment processing industry
FirsTech Expands Government Vertical to Deliver Payment Solutions to Several Municipalities
- May 29 2013
FirsTech Inc., a provider of hosted payment technology solutions, announced several new bill presentment and payment technology customer municipalities in Illinois and Indiana
FirsTech Launches Fusion, an Easy-setup Biller Payment Solution
- Mar 12 2013
With this solution, utility, telecommunications, healthcare, insurance and other billers can quickly enable consumers to view and pay bills through an easy to use web portal.
Decatur set to change the way residents can pay their city bills
- Feb 19 2013
FirsTech to Present at NACHA PAYMENTS 2012 Conference
- Apr 16 2012
FirsTech Unveils New Website, New Logo and New Branding
- Feb 21 2012
FirsTech announces the launch of their new website: www.firstechpayments.com
FirsTech takes a Solid Step in the Insurance Vertical
- Dec 13 2011
Showing continued momentum toward strategic expansion efforts initiated earlier this year, FirsTech takes a solid step forward into the insurance vertical, announcing the addition of three prominent regional insurance providers to its rapidly growing customer base.
FirsTech Announces Zero Exceptions Found During 2011 SSAE 16 Audit
- Nov 29 2011
FirsTech, Inc. announced the successful completion of the 2011 Statement on Standards for Attestation Engagements (SSAE) No. 16 audit of their entire payment capabilities suite.
FirsTech Launches Mobile Payments to Complete their Capabilities Suite
- Nov 14 2011
On the heels of last month’s announcement highlighting business expansion plans, FirsTech, Inc. announced today the addition of a mobile payments offering completing their “circle of success” suite of payment capabilities.
FirsTech Provides an Initial Glimpse into Strategic Expansion Efforts
- Oct 10 2011
FirsTech, Inc. provides an initial glimpse into their strategic expansion efforts that have been developing over the course of the last several months.