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For our clients who want to drive as much traffic to their websites as possible, FirsTech's online bill payment solution ensures monthly visits. Online bill pay provides a convenient way for customers to view their bills and make payments by eCheck or credit card directly from the client's website.

FirsTech also offers flexible options: a fully customizable robust Online Bill Pay model for our high volume customers and SmartPay- a full service online bill pay model for low volume customers. FirsTech delivers all of the back-end payment processing and settlement systems required with no major technology effort or expense to our clients.

In addition to speeding up collection of funds, On-line Bill Pay creates one to one marketing opportunities that are guranteed as a result of monthly visits to the client's website.

  • On-line Bill Pay notifications provide due date reminders - decreasing collection issues
  • Exception items are processed accurately and in a timely manner - reducing billing and processing expenses
  • Customer are responsible for their own payment entry - reducing potential data entry errors by lockbox providers
  • Payment activity can be researched online in seconds
  • Major capital expenditure required to build and/or maintain an in-house solution are avoided
  • Manpower and other resources can be reallocated to high value-add activities for better efficiency

Cash receipt is accelerated. The accuracy of customer information is increased and the number of returned payments and posting errors are reduced.

  • Accelerated cash receipt - resulting in DSO reduction and working capital optimization
  • Streamlined on-line presentment of invoice and customer management of their own account - assists in reducing billing and processing expenses
  • Enhanced customer satisfaction through provision of their desired payment option
  • Increased accuracy of customer information and fewer returned payments and posting errors.
  • Improved operational efficiency by eliminating manual effort and reallocating  resources
  • Increased efficiency and reduced integration costs - through FirsTech's one link, one file exchange!

Multiple configuration options are available including Web Pay Interface; Hosted Web Page; and Custom Payment Web Page.

  • Web Pay Interface: forward payment transactions via a secure web service to our processing servers where real time payments are processed by Firstech
  • Hosted Web Page: FirsTech hosts a bill payment processing page with your logo and company look-and-feel, linked from your website to our secure processing servers.
  • Custom Payment Web Page: FirsTech builds a customized payment processing webpage to your exact technical specifications.  Payment web page is hosted by your web site and secure payments are processed by FirsTech.

Providing more payment options; Accelerating cash; Reducing internal costs; Taking customer satisfaction to a new level; Negating process inefficiencies; Eliminating security risk; Reinforcing your market leadership.

Firstech is your Partner for business success!

  • FirsTech offers a comprehensive suite of payment processing solutions to cater to every need - both yours and your customers
  • Solutions are highly scalable and customizable by client
  • Options are available to customize the site to the client's exact technical specification and have the look and feel of the client's website
  • Our customized and personal level of service ensures rapid turn-around timeframes for requests
  • Funds are secure as all processed funds are delivered directly to client's account
  • All support personnel are local and fully accessible 24/7
  • FirsTech provides over 27 years of experience in providing clients with best-practice expertise both in regard to what works well and pit-falls to avoid
  • We are a leader in new technology solutions that meet market demands by virtue of our dedication of gathering our clients' input into the product development roadmap

Solutions for Speed

For those customers who don't want to wait on the US Postal Service to either get their bill or have their payments posted, FirsTech enables our clients to offer Electronic Bill Presentment, On-line Bill Payment and Mobile Payment options. Through all of these options, our clients benefit from accelerated cash receipt and reduced DSO.

Ready to be more profitable?

Watch how FirsTech solutions can benefit your business