who we serve Utilities

Improve Your Cash Flow and Customer Experience by Automating Payments and Receivables

Streamline billing, reduce costs, and get paid faster while simplifying the customer experience with our automated payments and receivables solutions built for utility providers.

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“FirsTech took the time to learn our business, understand what we were trying to accomplish, and help lead the way. When everything’s working well, it’s almost invisible to customers – and that’s a sign it’s working exactly as it should.”

Director of Customer Experience Regional Utility Provider

Case Study

Lockbox Processing

Accelerate utility collections and reduce manual effort with secure, automated lockbox processing

Collect revenue faster from residential and commercial customers while reducing delays and costs with our lockbox solution designed to streamline check payment processing.

Simplify collections

Electronic Payments

Improve your customer satisfaction and cash flow with fast and secure electronic payments

Deliver a better customer experience with secure, omnichannel electronic payment options built to help utilities reduce delinquency and increase on-time collections across billing cycles.

Digitize payments

Integrated Receivables

Unify your receivables data to improve visibility, accelerate posting, and manage payments more efficiently

Master your revenue management by consolidating payment channels, automating cash application, and gaining real-time visibility into collections with our integrated receivables solution built for utility providers.

Unify your receivables

Power-up Your Customer Experience

Deliver your best possible customer service with fast, secure, and flexible payment options—online, mobile, IVR, walk-in, and more.

Improve your customer experience today

Reduce Your Operational Costs

Free your staff to focus on service delivery, not paperwork by automating utility billing, payments, and receivables.

Reduce overhead through automation

Accelerate Your Cash Flow

Get paid faster by digitizing payments, automating receivables, and enabling faster and more accurate posting across your payment channels.

Speed up your collections

Strengthen Security and Control

Ensure compliance and peace of mind by protecting your payment data with built-in encryption, audit trails, and role-based controls.

Secure payments and strengthen oversight