who we serve Insurance

Reduce Risk and Delight Policyholders with Automated Payments and Receivables

Streamline your premium collections and receivables, reduce the risk of errors, and deliver secure, seamless payment experiences that keep customers loyal.

Start simplifying

“FirsTech’s team showed up, asked the right questions, and helped us stay organized and confident. It wasn’t just implementation – it was true collaboration.”

Director of Billing, Enrollment, and Cash Services Midwest Regional Health Insurance Provider

Case Study

Lockbox Processing

Speed the collection of premiums and reduce manual processing with secure, automated lockbox services

Free your team to focus on underwriting and customer service instead of manual tasks. Our lockbox processing accelerates check handling, improves accuracy, and reduces operational costs.

Streamline collections

Electronic Payments

Offer your policyholders fast, flexible, and secure ways to pay online

Enhance customer satisfaction and minimize delinquency by facilitating seamless omnichannel payments through various channels, including card, ACH, mobile, IVR, and more.

Simplify payments

Integrated Receivables

Unify premium payments and receivables data to boost your visibility, accuracy, and cash flow

Reduce risk and manage revenue more precisely with our integrated receivables solution built to help insurers centralize payments, automate posting, and enhance reconciliation.

Simplify receivables

Enhance Your Policyholder Experience

Make it simple for policyholders to pay and stay by offering flexible, secure payment options—online, mobile, IVR, and more.

Delight your customers

Reduce Your Operational Costs

Cut overhead by automating check processing, premium payments, and receivables—freeing your staff to focus on claims and service delivery.

Start saving through automation

Accelerate Your Cash Flow

Get paid faster by automating payment acceptance, improving reconciliation, and reducing delays across all premium channels and billing cycles.

Collect premiums faster and easier

Strengthen Security and Control

Safeguard every insurance transaction with encryption, audit trails, user controls, and fraud protection built to give you peace of mind through stronger control.

Protect your policyholder data everywhere

“Through the years, the responsiveness of the FirsTech team has helped maintain a partnership, rather than just a vendor/client relationship. The ease of doing business with that team pairs very well with Afni’s philosophy and approach to working with others, and it continues to build our confidence in the relationship.”

Chad Schmahl Director of Operations

“Partnering with FirsTech has provided us reliable payment solutions to better serve our member credit unions. Their team is dedicated to providing remarkable service and support.”

Sheba Wallish Strategic Product Manager

“FirsTech is reliable, responsive and helps us solve problems, as if they were part of CCI. Recently, we had a call to discuss an issue and while the CCI team had been brainstorming solutions, it was FirsTech that had the ultimate solution.”

Cindy Witto Director, Collections and Remittance

“The employees of Firstech are friendly and always respond quickly and efficiently. I am very pleased with the excellent customer service they provide.”

Lisa Green Director of Operations

“MLGW’s relationship with Firstech has been a rewarding partnership in delivering additional payment options for our valued customers.”

Wayne Allen Manager Payments / Payroll / Banking

Reduce Risk and Delight Policyholders with Automated Payments and Receivables

Case Study

Solutions Built for Insurers