who we serve Telecom

Improve Your Cash Flow and Reduce Customer Churn by Automating Payments and Receivables

Streamline billing, accelerate collections, and improve your customer experience with secure, scalable payment and receivables automation solutions built for telecom providers.

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Lockbox Processing

Accelerate your check collections and reduce manual workloads with lockbox processing.

Speed check payments, lower processing costs, and reduce reconciliation delays with our lockbox processing solutions—freeing your team to focus on customer service and retention.

Streamline collections

Electronic Payments

Reduce churn and retain customers by offering secure, flexible payment options.

Improve your on-time collections, lower call volumes, and enhance your customer experience by enabling payments across digital channels.

Simplify payments

Integrated Receivables

Unify your payment data for better visibility, faster posting, and fewer errors in receivables.

Take control of your revenue management and financial reporting with our integrated receivables solution built to centralize telecom payment activity and simplify application through automation.

Unify receivables data

Enhance Your Customer Experience

Improve customer satisfaction, reduce friction, and increase on-time payments by offering flexible, secure payment options and automated billing.

Deliver a better payment experience

Reduce Your Operational Costs

Cut back-office costs and free your staff for high-value tasks by streamlining your check processing, digital payments, and receivables.

Lower your costs with automation

Accelerate Your Cash Flow

Get paid faster by automating posting, simplifying reconciliation, and enabling faster access to collected revenue.

Get paid faster

Strengthen Security and Control

Reduce your risk and ease compliance with our solutions for encrypted payments, user controls, audit trails, and built-in fraud detection.

Mitigate your risk

“Through the years, the responsiveness of the FirsTech team has helped maintain a partnership, rather than just a vendor/client relationship. The ease of doing business with that team pairs very well with Afni’s philosophy and approach to working with others, and it continues to build our confidence in the relationship.”

Chad Schmahl Director of Operations

“Partnering with FirsTech has provided us reliable payment solutions to better serve our member credit unions. Their team is dedicated to providing remarkable service and support.”

Sheba Wallish Strategic Product Manager

“FirsTech is reliable, responsive and helps us solve problems, as if they were part of CCI. Recently, we had a call to discuss an issue and while the CCI team had been brainstorming solutions, it was FirsTech that had the ultimate solution.”

Cindy Witto Director, Collections and Remittance

“The employees of Firstech are friendly and always respond quickly and efficiently. I am very pleased with the excellent customer service they provide.”

Lisa Green Director of Operations

“MLGW’s relationship with Firstech has been a rewarding partnership in delivering additional payment options for our valued customers.”

Wayne Allen Manager Payments / Payroll / Banking

Improve Your Cash Flow and Reduce Customer Churn by Automating Payments and Receivables

Scalable Solutions Built for Telecom