Drive Operational
Excellence
This financial institution is a relationship-focused bank committed to helping clients achieve financial success. The company operates over 100 locations in metropolitan Chicago, southeast Wisconsin, northwest Indiana, central and western Illinois, eastern Iowa, and other markets in the Midwest.
The Challenge
The bank was looking to partner with a solution provider who could provide a white labeled electronic lockbox solution that they in turn could offer to their clients. Requested features included a seamless on-boarding process, the ability to minimize payment exceptions, route payments based on previous corrections stored on the solution and provide separate deposits and settlement data to each client.
FirsTech Solution
Efficiencies Gained