Increase Revenue
A major diversified environmental services company in North America offering services in solid waste management, liquid waste management, and infrastructure development through its platform of facilities across Canada and in 27 states in the United States. Across its organization, this services company has a workforce of more than 11,500 employees and provides its broad range of environmental services to more than 135,000 commercial and industrial customers and its solid waste collection services to more than 4 million households.
The Challenge
This is a rapidly growing waste utilities company that was looking for a consistent payment experience for their consumers across all of their payment channels. This meant ensuring that the solution they selected would across national borders both in US and in Canada and be available in multiple languages, while supporting both commercial and residential customer needs through the same solution.
FirsTech Solution
Efficiencies Gained